Many people suffer from sleep apnea, a condition that causes the airway to collapse and interrupt breathing during sleep. The most common treatment is CPAP or Continuous Positive Airway Pressure. CPAP therapy gently blows air through your airway, keeping your passages open to allow a good night's sleep.
Sleep therapy patients at Memorial Home Services benefit from a specially-designed, customer-focused, clinical follow-up process.
What to Expect
Our clinical follow-up process is designed to help reduce your anxiety, make certain you are comfortable using your equipment at home, and ensure your compliance with CPAP.
Comfortable, home-like teaching rooms are available at each of our retail locations, which are designated for the setting up of respiratory equipment. At setup, you’ll receive education through our instructional video segments, answer your questions and make sure that you are comfortable using your new equipment prior to leaving our office. For individuals who are unable to leave their home easily, our staff can accommodate a home setup.
Following your CPAP setup, our respiratory staff will also make follow-up calls to assess your needs, monitor CPAP tolerance and answer any questions you may have.
Other services we offer sleep therapy patients are:
- Automated Patient Management System - Making sure that individuals are comfortable with their choice of CPAP mask is key to sustained use. Through periodic phone calls, our Automated Patient Management System monitors benefits of sleep therapy and allows patients to reorder supplies over the phone. Orders then come directly to our office and the patient's new mask can be shipped to their doorstep.
- CPAP Events - On a quarterly basis patients are invited to bring their CPAP machines to our office for a free inspection and cleaning. Our Respiratory staff is available to answer questions and address concerns. Patients can also see the newest masks and sleep therapy products available.
For more information about our respiratory services, call 217-788-4663 or 800-582-8667, or email us.