Care Team

Our coordinated team of compassionate professionals staff specializes in a number of areas to assist patients and families throughout the hospice journey.

Medical Directors: Consult with primary care physicians to coordinate care. They provide expertise and guidance in the development of a medical plan of care. If a patient does not have a primary care physician (or the primary care physician wishes not to coordinate the patient’s hospice care), our on-site medical directors are available.

Registered Nurses: RNs assist patients with medical needs. Each family is assigned a primary RN who visits patients and families at home. RNs provide:

  • Assessment of patient and family needs
  • Assistance in the development of the plan of care
  • Pain and symptom control
  • On-going education
  • Personal care
  • Emotional support

Home Health Aides: Home health aides visit patients in the comfort of their own homes and assist with daily care needs. Visits are based on individual patient needs and preference. Home health aides:

  • Provide assistance with personal hygiene and grooming
  • Assist with activities of daily living and light homemaking tasks
  • Provide emotional support

Medical Social Workers: Assist with decision-making and counseling. They listen to patients and family members who need guidance in difficult times or direction in dealing with personal and family issues. Social workers may also assist in finding placement when families can no longer care for a loved one at home.

Chaplain: Assist patients spiritually and emotionally. The role of the chaplain isn’t necessarily about religion, but focused in offering companionship by listening and walking alongside patients and families on their journey. Through the “ministry of presence,” they help individuals find comfort, meaning, wholeness and peace, regardless of their belief system. Chaplain services can be coordinated with family’s existing clergy or solely through hospice. For families with no spiritual affiliation, the chaplain is also available.

Trained Volunteers: Emotional support is provided by trained volunteers through phone calls, visits and assisting with family needs. Volunteers are available to listen to families and friends in need of companionship, provide a break for families and friends, help run errands, assist with housework and help prepare meals, etc. for families.

Grief Coordinator: Helps families prepare for the passing of a loved one and cope with the feelings of grief after the loved one has passed. Bereavement care is an integral part of the Memorial Home Services Hospice program.

Nutritionist: Provides dietary consults for patients in which diet has an important role in enhancing quality of life.

Therapist: Depending on the situation, occupational, physical and speech therapies can be used to maximize quality of life for the patient as recommended by the physician.

If you have questions about our hospice team, call 217-788-4663 or 800-582-8667, or email us.